In the event that you need to postpone, cancel or reschedule due to the Coronavirus, we won’t charge you any admin fees to make changes to your booking and we’ve updated our cancellation policy to ensure all deposits are transferable against a new deposit. This ‘deposit credit’ can be used towards any future bookings with us for any event before the end of 2023. The 25% deposit on fees we currently ask of our clients we consider more than fair in an industry that is now commonly requesting clients pay a deposit of 50%.
We don’t want to ever charge any cancellation fees, and that’s especially true in the current crisis.
But if you’ve signed a contract, our individual musicians- who are self-employed professional freelance musicians- have also signed contracts. They are entitled to seek fees to recover the income they’ve lost when cancelled for reasons that are not a force majeure.
As a small business whose livelihood is being threatened by the pandemic too, we cannot pay them if we haven’t been paid ourselves. However, despite facing personal hardship as a result of this pandemic, our musicians are doing their very best to accommodate changes at no charge, and most often forgo fees where they are available for a new date. Paying 25% as a down payment and postponing rather than cancelling your event should the need arise helps support them and our band get through this difficult period now.