Changes to bookings made easy
Should you need to postpone, cancel or reschedule due to the Coronavirus, we won’t charge you any admin fees!
Furthermore, we’ve updated our cancellation policy to ensure all deposits are transferable against a new deposit. This ‘deposit credit’ you can use towards any future bookings with us for any event before the end of 2023. The 25% deposit on fees we currently ask of our clients we consider more than fair in an industry that is now commonly requesting clients pay a deposit of 50%.
We don’t want to ever charge any cancellation fees, and that’s especially true in the current crisis.
But if you’ve signed a contract, our individual musicians- who are self-employed professional freelance musicians- have also signed contracts. They’re entitled to seek to recover the income they’ve lost when a client cancels for reasons that aren’t force majeure.
As a small business whose livelihood is also under threat during the pandemic, we can’t pay them independently. Certainly not if we remain unpaid ourselves.
However, despite facing personal hardship as a result of this pandemic, our musicians are doing their very best to accommodate changes at no charge. For instance, most often forgo fees where they are available for a new date. Paying 25% as a down payment and postponing rather than cancelling your event should the need arise helps support them. In addition, it helps our band get through this difficult period now.